Shipping & Delivery

Thank you for shopping with us! We strive to provide efficient and reliable shipping services. Please review our shipping options and policies below:

Shipping Options:

  1. Standard Shipping

    • Delivery Time: 2-8 business days
    • Shipping Cost: $10
    • Free Standard Shipping on orders totalling $80 or more 

  2. Express Shipping

    • Delivery Time: 1-4 business days
    • Shipping Cost: $15
    • Free Express Shipping on orders totalling $120 or more

Order Processing:

  • Orders are processed and shipped within 1-2 business days of receiving your payment.
  • Orders placed on weekends or holidays will be processed the next business day.

Delivery Timeline:

Please note that delivery times are estimates and may vary based on your location, weather conditions, or other factors beyond our control.

Shipping Confirmation and Tracking:

Once your order has been shipped, you will receive a confirmation email with tracking information to follow your package.

International Shipping:

Currently, we only offer shipping within Australia. We are working to expand our shipping options for international customers soon.

Shipping Address:

Please ensure your shipping address is entered correctly at checkout. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

If you have any questions or concerns about your order or our shipping policy, please contact our customer service team at info@ratnajewels.com.